Managed IT & Cybersecurity Services in Syracuse NY

We’re a small business IT partner who takes ownership of your environment, organizes the chaos, and builds security into the foundation. Birchwood Technology provides managed IT & cybersecurity services in Syracuse NY with a focus on clarity, protection, and long-term stability.

We LOVE our clients

Our customers rely on us for managed IT & cybersecurity services in Syracuse NY that combine personal attention with proactive protection.

Kieran helped us to a clean sweep of all of our devices after we had an issue with identity theft. He was professional and thorough and gave some great, actionable advice on how to keep ourselves safe. Since then, all of our issues have gone away with minimal disturbance.

Matthew P.

owner, Simple Roast

A solo medical practitioner, I was increasingly concerned about security and the integrity of our IT infrastructure...... I am writing this highly positive review to recommend this firm, headed by Kieran McManus, who evaluated my situation, installed required equipment, and has provided excellent service for more than two years for my website, computers, and secure data backup. He has never failed to deal with numerous issues from hacking, HIPAA compliance, and mechanical issues related to information flow blocking data access.

Dr. THomas V SMallman

Orthopedic Surgeon and Practitioner

Kieran has done a great job helping us getting our web site, phone system, security, and pc's setting up and working together. Very professional. Also help us with a few questions for our Church. Great to work with someone that has a wide knowledge base and gets the job done!!

Andrew R.

Deputy Town Supervisor

IT Services Buyer's Guide 2026

Thinking about switching IT providers? Read this first.

Your IT partner plays a critical role in how smoothly your business operates. When technology works well, it stays out of the way and lets your team focus. When it does not, the constant issues and disruptions take a real toll.

Over the past few years, many businesses have realized how important the right IT support really is. That is why we created this guide.

It is not about Birchwood. It is about helping you understand how to evaluate IT providers and make a smart long-term decision. Inside, you will learn:

Why strategic IT partnerships matter
Common reasons businesses change providers
How to better protect your systems and data
Why a healthy level of skepticism is important when choosing IT support

Book a Consultation

Let’s start with a quick 15-minute call to understand your setup and talk through what makes the most sense next.

We’ll take a few minutes to learn about your business, how you’re using technology today, and what you’re trying to accomplish. This first call is a relaxed, no-pressure conversation to see if working together makes sense.